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Organizations

The Organizations view in the admin console lists every tenant you manage with key health indicators.

Organization list view

Each organization card shows:

  • Organization name and plan tier
  • Active system count
  • Current energy score
  • Alert count (open, unacknowledged)
  • Last assessment timestamp
  • Billing status

Red indicators on any organization require immediate attention.

Organization settings

Click an organization name to open its settings panel. From here you can:

  • Edit organization metadata (name, domain, contact)
  • Change the plan tier
  • Manage authentication configuration
  • View billing and usage data
  • Export the organization’s full audit trail
  • Suspend or terminate the organization

Suspension

Suspending an organization halts all assessments and prevents logins. Existing data is preserved. Use suspension for billing holds or policy violations.

Termination

Terminating an organization permanently deletes all data after a 30-day retention window (required for regulatory compliance). Issue a data export before terminating if the customer needs their records.

Use the search bar at the top of the organizations list to find organizations by name, domain, or org ID. The search is instant and works across all organizations you have access to.