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Onboarding Organizations

Each customer organization in GOVERN is an isolated tenant with its own users, AI systems, policies, and audit data. Onboarding creates that tenant and activates the first administrator.

Onboarding checklist

  • Create the organization record with correct tier and billing information
  • Configure the organization’s authentication method (email, SSO, or SAML)
  • Create the first admin user account and send the invitation
  • Deploy monitoring agents for the organization’s environments
  • Apply the organization’s default policy (from the policy library or a custom baseline)
  • Confirm the admin has logged in and completed the in-app setup wizard
  • Schedule an onboarding call if the org is on Business or Enterprise tier

Creating an organization via admin console

  1. Log in to the admin console
  2. Go to Organizations → New Organization
  3. Fill in: name, domain, plan tier, primary contact email, and data residency region
  4. Click Create — the admin invitation is sent automatically

Creating an organization via CLI

Terminal window
govern-admin org create \
--name "Acme Corp" \
--domain "acmecorp.com" \
--tier enterprise \
--region us-east-1 \
--admin-email "governance@acmecorp.com"

Post-onboarding verification

Run the onboarding health check to confirm all components are connected:

Terminal window
govern-admin org health-check --org-id org_xxxx